Call 302-368-8630 today for all of the details about how our new Network Defender plan could save YOUR business from data loss, lost productivity, and in extreme situations... possibly even from bankruptcy.
Our Network Defender plan is designed to do just one thing... To keep us, and you, informed of any threat to your system and data.
Computer systems have become so complicated, and the threats so sophisticated, that the only reliable way to monitor a network is through automation. There is no way for humans, even a trained and experienced team, to be in enough places at once to cover all the bases.
These monitoring systems work 24 hours a day, 365 days a year, with no coffee breaks, no sick days, and no napping on the job.
We set thresholds, or limits, for various settings and conditions that have been determined, through experience and manufacturers best practices, to be the most critical and most likely to fail. Any time any of these set-points go out of specification, we get an automated alert.
We then go to work to resolve the issue... usually before it even effects your operation at all. Most problems can be addressed immediately via remote access. For some connectivity and hardware issues that prevent remote access, our on-site response time is less than two hours.
These set-points range from Hard Drive Health, to Success or Failure of your Backups, and every critical failure point in between. This is a very important concept to digest. We can not state this enough because it is the key to all of the possible benefits of our program.
What are the benefits? They are many and varied... and painfully critical to the safety of your systems and data.
For example, what is the first thing you think of when considering a possible data loss? Most people would say "a hard drive crash". Would you?
In almost all cases, a hard drive crash is not a violent and instantaneous occurance like most people may believe. Instead, there are often subtle indications that occur over time... sometimes weeks... that are a precursor to the crash. Our monitoring system can sense about a dozen of these important indicators. When one of them passes a certain preset threshold, an alert is issued. This knowledge buys us time to prepare a preemptive solution and to schedule the repairs at a time most advantageous to you. In other words, we have just turned a potential disaster into a routine preventative maintenance task.
This set of hard drive indicators comprise just one of over 50 general areas that are monitored... Backup Success or failure, hacker attempts, Windows Services that are stopped when they should be running (or running when they should be disabled), Anti-virus status, Anti-Spyware status, and many, many others.
